Sure, we may all live in a digital world, but video is a great way to make sure the digital platform is warmly supported. After a whole lot of hard work, testing, and design the NASA Federal Team was ready to share. But for many Members, change is not always a comfortable thing—especially when it involves banking and money. How do you make change “fun” rather than “scary”? Send a video preview so they understand where things are next time they visit.